Privacy Policy

1. Introduction

Welcome to CloudPerx ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you do not agree with the terms of this policy, please do not access our site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms — name, email address, phone number, company name, and message content
• Request a consultation — business details, project requirements, and budget information
• Book an appointment — preferred date/time, service interest, and contact details
• Subscribe to our newsletter — email address

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver consulting services and manage client relationships
• To send marketing communications (with your consent)
• To improve our website, services, and user experience
• To comply with legal obligations
• To detect and prevent fraud or security issues

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (hosting, analytics, email delivery)
• Professional advisors such as lawyers, auditors, or insurers where required
• Legal authorities when required by law or to protect our rights
• Business partners only with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security assessments.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client data is typically retained for the duration of the business relationship plus 7 years for tax and legal compliance.

7. Your Rights

Depending on your location, you may have the following rights:

• Access — request a copy of your personal data
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Objection — object to processing of your data
• Portability — request transfer of your data
• Withdraw consent — withdraw consent at any time

To exercise these rights, contact us at contact@cloudperx.com.

8. Cookies

We use cookies and similar technologies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: contact@cloudperx.com
• Phone: +971 50 903 6193